Help & Support

 FAQs

  • This is the response or answer to the frequently asked question.

  • This is the response or answer to the frequently asked question.

  • This is the response or answer to the frequently asked question.

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  • Cloud Hosting: Hosted on AWS Australia, leveraging robust and secure infrastructure.

    High Availability: Architected for 99.9% uptime.

    Scalability: Automatically adjusts resources to maintain performance.

  • Data Protection: Advanced encryption for data in transit and at rest.

    Compliance: Adheres to ISO27001 and NZISM best practices..

  • Automatic Updates: Continuous updates with new features, security patches, and improvements.

    Routine Maintenance: Scheduled during low-usage hours with advance notications.

  • Redundancy: Multiple data copies stored in different locations.

    Disaster Recovery: Comprehensive plans and regular backups to ensure rapid service restoration.

  • Please email support@impactchain.ai

  • All data is encrypted during transit. Data is stored in Impact Chain AI Studio within our secure environment. This information is not shared or used to train any models other than Impact Chain.

    Please see our Privacy Policy for more details on personal information.

Further Support

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